Create Your Customer Service Manifesto

Every business needs its own customer service manifesto. This manual describes the company’s philosophy and guiding principles of customer service. Good customer service isn’t something you come up with on the spot. It needs to be clearly planned and...

5 Components of Stellar Customer Service

There’s good and there’s so-so customer service. But there’s also stellar customer service that’s simply off the charts. This is what gets them not only coming back for more time and time again, but also informing all their friends about your...

Top Internet Business Ideas

The Internet offers many business opportunities. You can become a part of someone else’s enterprise or create a business of your own. There are many advantages to starting an Internet business. Here are the top Internet business ideas to help you find that...

How to Implement Your Business Plan

All the plans in the world won’t help you if you don’t actually implement them. You need to lay out all your tasks into a clear action plan. Then, it’s just a matter of getting straight to work and plowing right through to success. The hardest part is done. Now it’s...