Monthly Support & Maintenance
It's like having your very own in-house team to fix, support and maintain your website. Simply submit a ticket, let us know and we'll make the changes needed.
Get rid of the tech overwhelm and let us take care of it for you. Our monthly support and maintenance means we keep your website upto date and running. Keeping within the range of the design and service all within a reasonable monthly fee.
For BigFanta Customers (Non BigFanta customers please contact us here)
Core: Non Production Tasks:
- Plugin advice/install
- WordPress Core and Plugin updates (none premium)
- Roll forward unused hours every month up to your tiers' limit
- Access to online support system, simply submit a ticket
Core: 2 hours / month
(Minimum 6 months - recurring payments but billed monthly or annually)
Regular: Non Production Tasks:
- Core +
- Content Changes/Updates
- WordPress updates
- Core updates
- Script Updates
- Security updates
- Premium plugin updates
- Hosting Included (+ snapshot back ups)
- Text, Slack, Skype and Phone support
** (Please note phone support is not a consultation call)**
Advanced: Including Production Tasks:
- Core + Regular +
- Design and style edits
- Simple graphics
- Development edits
- Existing Feature edits
- New Features
- Funnel support
- Investigation support
- Fixing Bugs
** Adhoc tasks £60 minimum/task
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Contact us for web services
Feel free to contact us and choose from a range of web site packages and solutions.